Privacy Policy

1. Introduction

This privacy policy explains how AI4SmallBusiness.co.uk ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

AI4SmallBusiness.co.uk
United Kingdom
[email protected]

If you have any questions about this policy or your data, please contact us using the details above.

3. What Data We Collect

We may collect and process the following types of personal data:

a) Information you provide directly

• Name
• Email address
• Phone number
• Company name
• Any information submitted via forms or bookings

b) Automatically collected data

• IP address
• Browser type and version
• Pages visited and time spent
• Device information

c) Cookies and tracking technologies

See Section 9 for more details.

4. How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide services
• Manage bookings or appointments
• Improve our website and user experience
• Send relevant communications (where you have opted in)
• Meet legal or regulatory obligations

5. Lawful Basis for Processing

We process your data under the following lawful bases:

• Consent – when you opt in to marketing or cookies
• Contract – when processing is necessary to deliver a service
• Legitimate interests – to improve our services and website
• Legal obligation – where required by law

6. How We Store and Protect Your Data

We take appropriate security measures to protect your personal data, including:

• Secure hosting environments
• Access controls and authentication
• Encryption where appropriate

We only retain your data for as long as necessary for the purposes outlined in this policy.

7. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties, including:

• Website hosting providers
• CRM or booking systems (e.g. scheduling tools)
• Analytics providers (e.g. website performance tools)

All third parties are required to respect your data and comply with data protection laws.

8. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as:

• UK adequacy regulations
• Standard Contractual Clauses (SCCs)

9. Cookies

We use cookies to improve your experience on our website. These may include:

• Essential cookies – required for the site to function
• Analytics cookies – to understand how visitors use the site
• Marketing cookies – for tracking and advertising (if used)

You can control or disable cookies through your browser settings or via our cookie banner.

10. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact us using the details above.

11. Complaints

If you are unhappy with how we handle your data, you can contact:

Information Commissioner's Office (ICO)

Website: https://www.ico.org.uk

You have the right to lodge a complaint with them at any time.

12. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.